Payments

After you place an order, we email a Predračun and payment instructions to the address entered at checkout. Transfer the exact total to the account shown below.

• Recipient: CONFLUX, obrt za trgovinu i usluge, vl. Ivan Lendvaj
• Bank: PBZ
• IBAN: HR91 2340 0091 1606 7779 6
• Payment description: your Conflux order number

Placing an order reserves available stock but does not mean payment has been received. We process shipping or pickup after the transfer is confirmed. Keep the order number unchanged in the payment description so we can match the transfer correctly.

All storefront prices are shown in euros, include the applicable 25% tax and are the final prices payable by the customer. The Predračun shows the included tax breakdown. The checkout recalculates current prices, stock and shipping before accepting the order.

The Predračun is a payment request, not the final invoice. After we record the bank transfer, a member of the Conflux team prepares and emails the final invoice to the customer.

If you used an incorrect description, paid a different amount, or sent a duplicate transfer, contact us with the order number and proof of payment. Do not send bank-login credentials, card data or passwords.

Approved refunds are returned using an appropriate traceable method. We may ask for the account details needed to make the refund securely. Statutory refund deadlines and consumer rights are not reduced by this policy.